Effective Date: 30 October

At TaptoExplore, we strive to ensure customer satisfaction with every purchase. Our digital solutions, software, and subscription services are designed to help businesses grow and connect seamlessly. However, we understand that sometimes circumstances may change. Please read our Refund and Cancellation Policy carefully before making a purchase.

1. Cancellation Policy

• Once an order or subscription for any TaptoExplore product or service is confirmed and payment is processed, cancellation requests will not be accepted.
• In case you have made a duplicate payment by mistake, please contact our support team within 24 hours at contact@taptoexplore.com for verification and refund initiation.
• TaptoExplore reserves the right to cancel any order or service due to technical errors, non-availability, or any other reason deemed appropriate. In such cases, a full refund will be issued.

2. Refund Policy

• As TaptoExplore offers digital products and software-based services, all sales are considered final.

• Refunds will not be provided once access to the digital platform, license key, or account has been created or activated.

• Refunds may only be considered in the following exceptional cases:

1. Duplicate or excess payment due to a technical error.

2. Non-delivery of digital access or activation within the specified time frame (after verification).

3. Service failure due to technical issues on our end, and if the issue remains unresolved within 7 working days of complaint registration.

3. Refund Process

• To initiate a refund, please send an email to contact@taptoexplore.com with:

1. Your full name

2. Registered email address

3. Payment receipt or transaction ID or Screenshot

4. Reason for refund request

• Our support team will review your case and respond within 3-5 business days.

• Approved refunds will be processed within 7-10 working days to the original mode of payment.

4. No Refund Policy Applies To

• Digital products already delivered or activated.

• Custom-developed or white-labeled versions of TaptoExplore.

• Subscription renewals, upgrades, or promotional offers.

• Services where third-party integrations have been used or setup completed.

5. Contact Us

If you have any questions about our Refund or Cancellation Policy, please contact us at:

Email: contact@taptoexplore.com
Website: www.taptoexplore.com